
I am not certain about the other user, he doesn't have a computer on our network so I can't look without contacting him first. Sep 11 17:15:52 e0:cb:bc:05:b7:cd Non-Meraki / Client VPN negotiation msg: received broken Microsoft ID: MS NT5 ISAKMPOAKLEYĮdit: I changed authentication back to Meraki Cloud, continues to hang on "Connecting".Īlso tried to change the VPN authentication host address to the default one that you get from Meraki, neither have worked. Sep 11 17:15:52 e0:cb:bc:05:b7:cd Non-Meraki / Client VPN negotiation msg: invalid DH group 20. Sep 11 17:15:52 e0:cb:bc:05:b7:cd Non-Meraki / Client VPN negotiation msg: invalid DH group 19. Sep 11 17:15:52 e0:cb:bc:05:b7:cd Non-Meraki / Client VPN negotiation msg: ISAKMP-SA established *gatewayipaddress*-*connectingipaddress* spi:200fd98ebc7200d0:2a0b20867a445071 Sep 11 17:15:52 e0:cb:bc:05:b7:cd Non-Meraki / Client VPN negotiation msg: IPsec-SA established: ESP/Transport *gatewayipaddress*->*connectingipaddress* spi=72229058(0x44e20c2)

Sep 11 17:15:52 e0:cb:bc:05:b7:cd Non-Meraki / Client VPN negotiation msg: IPsec-SA established: ESP/Transport *gatewayipaddress*->*connectingipaddress* spi=2304022682(0x8954989a) This only comes up when I hit disconnect after it has sat at "Connecting" for a while: What are some steps I should take to troubleshoot next? I have also disabled and re-enabled client VPN on the meraki controller to see if that budges anything, no avail. The event log on the domain controller is showing no issues with failed connections, but I don't look enough to know exactly what I'm looking for. I have removed the VPN configuration on the client side and reconfigured each from scratch, and also confirmed that the user credentials are working for both users on the domain. However, when you try and connect the vpn it goes to "Connecting" and then hangs. I can ping the gateway from two separate computers (two independent networks outside of the VPN network, mine and his).

#Cisco meraki vpn client connection troubleshooting windows#
As far as I know, Meraki has also not been updated.Ĭlients use built-in windows client, both myself and the user were working with existing client side configurations within the last month. Windows has not been updated since it last worked. We are a small company with under 30 users, we tend not to change anything if we don't have to. Nothing in the configuration on the firewall or the server has changed. Domain authentication with Windows Server AD. Not sure what has happened, but our VPN has stopped working.Ĭlient side VPN is configured on the Meraki MX84.
